Refund Policy

Last updated: [05 Dec 2025]

This Refund Policy outlines the conditions under which payments made to the website may be refunded. By using the website or purchasing any services, users agree to the terms described below.

1. General Principle

The website operates primarily through digital services, subscriptions, and knowledge-based resources.

Accordingly, all payments are considered final, and refunds are not issued under normal circumstances.

2. Exceptions and Special Circumstances

Refunds may be granted only under the following limited and exceptional cases:

2.1 Duplicate or Excess Payments

If a user is charged more than once for the same service, or if the amount deducted exceeds the actual charge,

the additional amount will be refunded after verification.

2.2 Technical Access Issues

If a user is unable to access a paid service due to a verified technical problem,

and the issue cannot be resolved within 7 business days,

a partial or full refund may be considered at the discretion of the website administrators.

2.3 Unauthorized Transactions

If a payment is made without the user’s authorization,

and the user notifies the website within 7 days of the transaction,

the matter will be investigated and an appropriate resolution—including possible refund—will be provided.

3. Non-Refundable Items

Refunds are not provided for:

Digital content delivered instantly
Subscription periods already used
Automatic renewals (when the user has not cancelled prior to renewal)
Promotional or discounted purchases
Custom or personalized services
User error or change of mind

4. Refund Request Procedure

Users requesting a refund must submit a written request to:

📧 info@verifiedwikipedia.org

The request must include:

Full name
Registered email address
Transaction/Order ID
Date of payment
Reason for refund request
Relevant supporting documents (if any)

Refund requests are reviewed within 5–7 business days.

5. Method of Refund

Approved refunds will be processed through the original payment method.

Depending on the user’s bank or payment provider, the refund may take 7–14 business days to appear.

6. Administrative Discretion

All refund decisions are made at the discretion of the website administrators.

The website reserves the right to:

Approve or deny refund requests based on policy
Request additional information for verification
Limit or restrict abusive or fraudulent refund claims

7. Changes to the Policy

This Refund Policy may be revised periodically.

Users will be considered to have accepted updated terms upon continued use of the website after changes are posted.

8. Contact Information

For questions or clarifications regarding this Refund Policy, users may contact:

📧 info@verifiedwikipedia.org